Nurse aides, orderlies and patient service associates

Nurse aides, orderlies, and patient service associates are crucial support roles in the healthcare system, providing essential care and assistance to patients in various medical settings. These professionals help ensure that patients receive the care they need while assisting nurses and other healthcare providers in their duties.

Nurse Aides (Nursing Assistants):

• Responsibilities:
  • Provide direct care to patients, including bathing, dressing, feeding, and assisting with mobility.
  • Monitor patients' vital signs (temperature, pulse, blood pressure) and report any changes to nursing staff.
  • Assist with daily living activities and ensure patient comfort.
  • Maintain cleanliness in patient rooms and assist with light housekeeping duties.
  • Document patient care activities and observations in medical records.
• Work Environment: Nurse aides typically work in hospitals, nursing homes, assisted living facilities, and home healthcare settings.

Orderlies:

• Responsibilities:
  • Support nursing staff by transporting patients between rooms, departments, or facilities.
  • Assist with patient hygiene and comfort needs.
  • Maintain a clean and organized environment by stocking supplies and cleaning equipment.
  • Help during emergency situations by providing first aid or support as directed by nursing staff.
  • Perform light maintenance tasks as needed.
• Work Environment: Orderlies are employed in hospitals, long-term care facilities, rehabilitation centers, and other healthcare establishments.

Patient Service Associates:

• Responsibilities:
  • Greet patients upon arrival and assist with check-in procedures.
  • Schedule appointments and manage patient records.
  • Provide information about services offered and assist patients with questions or concerns.
  • Coordinate communication between patients and healthcare providers.
  • Handle billing inquiries and process payments.
• Work Environment: Patient service associates work in hospitals, clinics, outpatient facilities, and healthcare offices.