Accommodation service managers oversee the operations of lodging establishments such as hotels, resorts, and motels. Their primary responsibilities include:
- Planning, organizing, directing, and controlling accommodation services to ensure smooth operations.
- Implementing policies and procedures for various departments within the establishment.
- Preparing budgets and monitoring revenues and expenses.
- Developing pricing and promotional strategies.
- Negotiating with clients for events and functions.
- Managing guest relations, resolving complaints, and ensuring customer satisfaction.
- Recruiting, training, and supervising staff to ensure high service standards.
Work-Life Balance
The hospitality industry is known for its demanding hours, often requiring managers to work nights, weekends, and holidays. This can lead to challenges in maintaining a healthy work-life balance. However, some hotels are beginning to implement better scheduling practices and provide more time off to help employees manage their personal lives better[1][2][10].
How to Become Accommodation service managers -
To pursue a career as an accommodation service manager in India, follow these steps:
- Educational Qualifications:
- Complete your 10+2 education with a minimum of 50% marks from a recognized board.
- Pursue a bachelor's degree in hotel management or hospitality management. Some institutions also offer diploma courses in related fields.
- Entrance Exams:
- Prepare for and clear entrance exams like NCHM JEE or other relevant tests for admission into hotel management programs.
- Gain Experience:
- Participate in internships during your studies to gain practical experience in various hotel departments such as front office, housekeeping, and food services.
- Develop Skills:
- Focus on building essential skills such as leadership, communication, customer service, financial management, and problem-solving abilities.
- Certifications:
- Consider obtaining certifications like Certified Hotel Administrator (CHA) to enhance your credentials.
- Networking:
- Attend industry events and join professional associations to build connections within the hospitality sector.
- Entry-Level Positions:
- Start in entry-level roles such as front desk associate or housekeeping supervisor to gain hands-on experience before advancing to managerial positions.
Career Progression
Accommodation service managers can advance their careers through various paths:
- Starting as an assistant manager or supervisor.
- Progressing to roles such as department manager or general manager.
- Eventually reaching executive-level positions within larger hotel chains or hospitality groups.
Salary
The salary for accommodation service managers varies based on experience, location, and the type of establishment:
- Entry-Level Salary: Approximately ₹3–5 LPA.
- Mid-Career Salary: Ranges from ₹7–12 LPA after gaining several years of experience.
- Experienced Managers: Can earn upwards of ₹20 LPA or more in high-end establishments or luxury hotels[4][29].
Industry Trends
The hospitality industry in India is poised for significant growth:
- The Indian hotel market is projected to reach $31.63 billion by 2030 with a compound annual growth rate (CAGR) of approximately 17% from 2022 to 2030[28].
- The tourism sector is expected to create around 50 million jobs over the next few years due to increasing domestic and international travel[31].
- Technological advancements are reshaping operations in hotels, emphasizing the need for skilled managers who can adapt to new systems[6].
Future Outlook
By 2030, job growth in the hospitality sector is expected to be robust due to rising tourism demands and infrastructure improvements. The focus on sustainability and eco-friendly practices will also create new opportunities within accommodation management roles[25][28].
Citations:
[1] https://www.go2hr.ca/career-summary/accommodation-service-manager
[2] https://iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_11_ISSUE_12/IJM_11_12_462.pdf
[3] https://collegedunia.com/courses/bachelor-of-business-administration-bba-hotel-management/how-to-become-a-hotel-manager
[4] https://collegedunia.com/courses/bachelor-of-business-administration-bba-hotel-management/hotel-manager-salary
[5] https://jbihm.com/diploma-in-accommodation-management/
[6] http://www.fnbnews.com/Top-News/industry-may-cut-dependence-on-human-presence--hospitality-at-2030-71123
[7] https://www.prospects.ac.uk/job-profiles/accommodation-manager
[8] https://hmct.dypvp.edu.in/Documents/research-papers-publication/Resarch-publications/129.pdf
[9] https://resources.workable.com/hotel-manager-job-description
[10] https://www.culturemonkey.io/employee-engagement/work-life-balance-in-hospitality-industry/
[11] https://www.tojqi.net/index.php/journal/article/download/2498/1634/2798
[12] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/hospitality-manager
[13] https://www.jetir.org/papers/JETIRCH06005.pdf
[14] https://www.citehr.com/240795-job-description-accommodation-managers-hotel-industry.html
[15] https://eprajournals.com/IJMR/article/9538/download
[16] https://in.indeed.com/q-accommodation-manager-jobs.html
[17] https://www.researchgate.net/publication/380561761_Work-Life_Balance_and_Job_Satisfaction_for_Hotel_Employees_in_Delhi_NCR_India
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[19] https://www.careers360.com/careers/hotel-manager
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[22] https://www.cgc.edu.in/blog/skills-to-make-an-outstanding-career-in-hotel-management
[23] https://www.testgorilla.com/blog/hotel-manager-skills/
[24] https://www.mangalayatan.in/blog/career-opportunities-after-completing-a-degree-in-hotel-management.html
[25] https://group.teamlease.com/growth-of-hospitality-industry-in-india-2023-and-prospects-for-2024/
[26] https://in.talent.com/salary?job=hotel+manager
[27] https://indianihm.com/career-opportunities-after-completing-hospitality-management-courses-in-kolkata/
[28] https://www.globenewswire.com/news-release/2023/06/12/2686021/28124/en/India-Hotel-Market-Report-2023-2030-Industry-Trends-Growth-Share-Outlook-Impact-of-Inflation-Company-Analysis.html
[29] https://www.salaryexpert.com/salary/job/accommodation-manager/india
[30] https://in.indeed.com/career-advice/finding-a-job/career-in-hotel-management
[31] https://economictimes.indiatimes.com/jobs/hr-policies-trends/tourism-hospitality-sector-expected-to-create-50-mn-jobs-in-5-7-yrs-hai/articleshow/107631945.cms
[32] https://6figr.com/in/salary/hospitality-manager--t
[33] https://www.shiksha.com/careers/hotel-manager-62
[34] https://www.hotelassociationofindia.com/Vision 2047 - March 30.pdf
[35] https://www.linkedin.com/pulse/career-hotel-management-why-considerable-sagar-hedau-lg2tf
[36] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/hotel-manager
[37] https://nfcihospitality.com/guide-to-become-a-hotel-manager-in-india/
[38] https://www.itm.edu/blog/key-skills-that-define-exceptional-hotel-managers/
[39] https://jbihm.com/diploma-in-accommodation-management/
[40] https://www.alliedchandigarh.com/five-essential-skills-required-to-be-a-successful-hotel-manager/
[41] https://nipsgroup.in/how-to-become-a-hotel-manager/
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